One Speech Coach answers: WHAT MAKES A GREAT SPEECH Installment 7 of 15

7.    Whenever possible substitute dialog for narration every time. "Jim told Bill he was nuts" isn't nearly as gripping as "Jim said, 'Bill, you're nuts'!" That subtle shift from third person to second person implied in dialog is enough to keep their attention right where you want it! Dialog also opens the possibility for emotional content. Think of it: a phrase like, “I’m home” can come across as sarcastic, as prosaic, as transcendent – so avoid this temptation: “Bill said sarcastically he was home.” Instead, it’s “Bill said, “I’m home?” and put the sarcasm in your voice when you say it. Works every time!