From “The Human Condition: A User’s Manual,” by Arnold Kunst
9 August
For God’s sake learn to listen. You’ll do far more good than
you realize because the person – ANY person! - on the other end of the
conversation has not been heard enough. Say, “how are you?” and mean it.
Say/ask clarifying things only. Don’t ever rush, or accuse, or threaten, or
judge.
Ever.
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