How do you get your listeners
to remember what they decided to do as a result of what you said?
I gave a break-out session at
the Toastmasters International District 39 Spring Conference entitled, “Lead
Like Lincoln.” Toastmasters are into public speaking, into influencing
behavior. I thought, “What can I get them to do so they’ll remember the
commitment they’ll make after this talk?” After all, nothing becomes real
unless/until it’s written down - “when you think it, ink it.” That is, the talk
would be more memorable if audience members actually committed to do something
as a result of what they heard. Initially I thought of saying, just before the
very end, “Take out your cell phones; here’s my number, now text me the
following: ‘I will…’ and finish the sentence with what you intend to do as a
result of attending this session.” The problem: everyone except the very first
caller would get a busy signal!
I think I stumbled onto a
great idea. I bought 150 8 ½” X 11” phosphorescent yellow cards and cut each
one almost in half [8 ½” X 5 ½”], and put a full card on each chair before they
arrived. Then at the beginning I told them, “I’ll be asking you to write out
what you intend to do as a result of this talk, but do it twice. You’ll leave
one of the two halves on your chair for me and the other you’ll take home.
You’ll have the whole talk to think of what you’ll be committing to.” Bright
yellow, heavy-duty card stock, so they’d remember, and a written commitment to
a stranger [namely, me] - that’d be two [admittedly small] reasons they’d
actually do what they said they’d do.
The good news is, I got 70%
to do what I asked!
Here are a few examples:
· I will share the credit and [if necessary] take the
blame.
· Appreciate and thank people around me.
· Develop my public speaking ability to positively
affect people’s hearts and minds to encourage them to achieve their goals and
aspirations.
· Be a better listener to make sure my people understand
the issues.
· Thank my people for all they do.
· Lincoln is the best we’ve ever produced – I’ll
consciously choose him as a role model rather than settle for some second
stringer!
· Put more effort and energy into my leadership role as
president of my local Garden & Arts Center.
· Be a better parent.
· I will thank my team more often.
· Praise those around me.
· Get ready.
· Meet my staff members on their turf rather than mine.
· As Area Governor I am going to visit my difficult
clubs one more time, but with open ears this time.
· I will master the art of persuasion.
· I’ll stand taller.
· I’m going to make my career the best career possible.
[this person actually included his business card!]
· I will thank at least one person every day.
· I will not be afraid of
v Project management
v Writing summaries for the Medical Director
v Asking for help.
v Measuring performance
v Other people’s credentials
So, what do YOU think? Is the
text message idea a dud? Or, is there some other strategy to impact more
effectively my listeners so that change actually happens? Or, to refer to a
Jack Nicholson comedy of a few years back, is this as good as it gets?
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